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Our story

 

 

Welcome to Chic Chandeliers

Chic Chandeliers founder Jon Warren
Our story begins in 2014 when our founder Jon Warren was shopping for new pendant lights for his house. After spending most of a weekend driving around Western Sydney to a bunch of retail stores, Jon realised that most of the lighting products were the same and that no one seemed to have quite what he was looking for.
Jon turned to online shopping and while there were a collection of great looking sites out there most that Jon tried offered poor service.

And so, Chic Chandeliers was born. Our vision is quite simple;

  • In the future, more and more people will buy their lighting online
  • People will buy from the online store with the greatest selection of lighting products and the best service
  • ChicChandeliers.com.au will be that online store

We think we're onto a good thing and that we are doing something different.

Here's why:

 

Awesome Lights and Lamps

We work with a range of suppliers to maintain carefully curated and diverse collections of feature lighting. Our collections of chandeliers, pendant lights and lamps are constantly evolving to make sure we have the latest and freshest styles available for you to choose from. True to our original goal, we want to be able to offer you a broad and interesting selection of feature lighting. You will never find a range like this at a bricks and mortar store.
crystal pieces on chandelier by chic chandeliers

 

The Best Service

You know when you visit an online retailer and you just don't know whether you can trust them to deliver what they are offering? We don't want to be that business.

We know that shopping online involves trust, that's why we have developed what we think is the best online customer service. Shop with us and rest easy with Free Shipping on all orders and our famous Easy Returns. We trust the quality of our lights and lamps, but if you aren't happy for any reason we will take them back. No questions asked and no cost to you.

Don't take our word for it though, take a moment to hear from our customers. You can find more reviews here.

some examples of reviews given by customers of chic chandeliers

If you have any questions or would like to chat all things lighting with us you can call us, online chat with us, email us or Facebook message us 24 hours 7 days a week. 

Our Culture

Jon has been joined by a small team of people who are passionate about lighting and design. We have coupled our passion for lighting with our deep understanding of customer service and e-commerce to bring you a shopping experience that is unique and unparalleled in the Australian lighting industry.

Our small team is based in Sydney and the Blue Mountains (just outside of Sydney), and are 100% Australian owned and operated. Our products are warehoused at various locations around the country to enable us to get them to you quickly and efficiently. We distribute both within Australia and worldwide.

Most importantly we like to have fun, we want you to have a great time and be able to smile every time we interact.

 

fun people having fun at work 

Value

We are offering you lights and lamps at a range of different price points. Some are more expensive than others but all represent excellent value. Our lights are rigorously tested for quality, if you can find it in Bunnings you won't find it here.
We aim to offer you great, realistic prices on all of our products without having to offer faux sales. Having said that, if you have seen the same product somewhere else for less, we'll do better. Check out our Price Guarantee.
crystal piece on white chandelier
So what are you waiting for? We'll see you inside! Or call use today on 1300 85 12 02 to find out how we can help you enlighten your life.
 
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